At Mieko – The Ladies Hub, refunds are only processed after the returned item has been received and approved by the seller. Once your return is accepted and inspected, we will initiate the refund to your original payment method or provide store credit, based on your preference. Please note that the refund process may take a few business days depending on your bank or payment provider. If you have any questions or concerns regarding your refund, please reach out to our customer support team for assistance.

At Mieko – The Ladies Hub, order cancellations are only accepted before the order has been shipped. Once an order is shipped, cancellations are no longer possible. However, if you no longer wish to receive the order after it has been dispatched, you may choose not to accept the delivery when it arrives. For any cancellation requests, please contact us as soon as possible with your order details.