At Meiko – The Ladies Hub ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.meikotheladieshub.com or make purchases from our online store.

Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this policy. If you do not agree with our policies and practices, please do not use our website.

Personal Information

We may collect the following types of personal information when you register an account, place an order, subscribe to our newsletter, respond to surveys, or engage with our website:

• Contact information (name, email address, phone number, shipping and billing address)
• Account credentials (username and password)
• Payment information (credit card details, UPI ID, or other payment method information)
• Transaction information (products purchased, order value, date and time of transaction)
• Communication preferences and history of interactions with our customer service

Automatically Collected Information

When you browse our website, we may automatically collect certain information about your device and usage patterns, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent on the site, referring website addresses)
• Location information (general geographical location based on IP address)
• Cookies and similar tracking technologies (as explained in Section 6)

We use the information we collect for various legitimate business purposes, including:

• Processing and fulfilling your orders (shipping, delivery, and order confirmation)
• Managing your account and providing customer support
• Processing payments and preventing fraudulent transactions
• Communicating with you about orders, products, services, and promotional offers
• Improving our website, products, and services
• Conducting research and analysis to better understand our customers' needs
• Personalizing your shopping experience
• Complying with legal obligations

We may share your personal information with the following categories of third parties:

• Service Providers: Payment processors, shipping and logistics partners, customer service providers, and technology service providers who help us operate our business
• Business Partners: Trusted third parties who assist us in offering products and services
• Legal Authorities: When required by law, court order, or government regulation

We do not sell your personal information to third parties for their marketing purposes without your explicit consent.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, accidental loss, alteration, or destruction. These security measures include:

• Encryption of sensitive data
• Secure network architecture and firewalls
• Regular security assessments and monitoring
• Access controls and authentication procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security of your data.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. Cookies are small text files stored on your device that help us recognize your browser and capture certain information.

Types of cookies we use:

• Essential cookies: Required for the website to function properly
• Analytical/performance cookies: Help us improve our website by collecting information about how visitors use it
• Functionality cookies: Remember choices you make to provide enhanced features
• Targeting cookies: Record your visit to our website, the pages you visit, and the links you follow

You can control cookies through your browser settings. Most browsers allow you to refuse cookies, delete cookies, or warn you before accepting cookies. However, disabling cookies may affect your ability to use certain features of our website.

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you
• Correction: You can request that we correct inaccurate or incomplete information
• Deletion: You can request that we delete your personal information in certain circumstances
• Opt-out: You can opt-out of marketing communications by following the unsubscribe link in our emails or contacting us directly
• Data portability: You can request a copy of your data in a structured, commonly used, and machine-readable format

To exercise any of these rights, please contact us using the details provided in Section 10.

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate action.

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated policy will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Your continued use of our website after we make changes to the Privacy Policy constitutes your acceptance of those changes.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

• Email: miekotheladieshub@gmail.com
• Phone/WhatsApp: +91 7012751218
• Address:

  MEIKO The Ladies Hub,
  Manalimmal Bus stand,
  Wandoor

Last Updated: March 2025