Welcome to Meiko – The Ladies Hub. These Terms & Conditions govern your use of our website www.meikotheladieshub.com and the purchase of products from our platform. By accessing and using our website, you agree to comply with these terms. Please read them carefully before making a purchase.

At Meiko – The Ladies Hub, we offer multiple secure payment options for a hassle-free shopping experience.

We accept the following payment methods:

• Online Payments: Debit cards, credit cards, UPI, net banking, and digital wallets via our secure payment gateway.
• Cash on Delivery (COD): Available for select locations, subject to additional COD charges.

All online transactions are processed through industry-standard encryption and security protocols to ensure the safety of your payment details.

We do not store your credit/debit card details on our website. Payments are handled securely by our trusted payment gateway partners.

Cash on Delivery (COD) Policy

• COD is available for eligible orders and pin codes only.
• Customers must pay the exact amount in cash at the time of delivery.
• If a COD order is refused upon delivery, we reserve the right to disable COD for future purchases from the same customer.
• Orders placed using COD cannot be converted to prepaid once processed.

At Meiko – The Ladies Hub, we strive to ensure timely delivery of your orders while maintaining product quality and safety.

Shipping Timelines

• Order Processing: Orders are processed within 2-5 business days from the date of purchase.
• Delivery Time: Estimated delivery time is 5-10 business days, depending on the location and logistics partner.
• Tracking: Once the order is shipped, customers will receive a tracking ID via email or SMS to monitor their shipment.

Shipping Charges

We offer free shipping for orders above a specified value (subject to promotional offers).

For orders below the free shipping threshold, a standard shipping fee will be applied and displayed at checkout.

Delivery Delays

Delivery delays may occur due to unforeseen circumstances such as extreme weather, strikes, logistics partner delays, or government restrictions.

Meiko is not responsible for delays caused by incorrect shipping addresses or incomplete contact details provided by customers.

At Meiko – The Ladies Hub, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, you may request a return or refund under the following conditions.

Return Eligibility

• Returns are accepted only for:
  • Defective or damaged products.
  • Incorrect items delivered.
• Items must be returned in unused, unwashed condition with original tags and packaging intact.
• Return requests must be initiated within 7 days from the date of delivery.

Non-Returnable Items

• Sale or clearance items are non-returnable unless defective.
• Accessories, innerwear, and personal care products cannot be returned due to hygiene reasons.
• Items that show signs of wear, washing, or damage caused by the customer will not be eligible for return.

Refund Policy

• Online Payments: Refunds will be processed to the original payment method within 7-10 business days after approval.
• COD Orders: Refunds will be processed via bank transfer, UPI, or store credit as per customer preference.
• Shipping & COD charges are non-refundable unless the return is due to an error on our part.

Exchange Policy

• Exchanges are subject to product availability.
• If the required product is unavailable, we will issue a refund or store credit.

• Customers can cancel their order within 24 hours of placing it.
• If the order has already been shipped, cancellation will not be possible.
• Meiko reserves the right to cancel orders due to stock unavailability, technical issues, or suspected fraudulent activity. Customers will be notified in such cases, and refunds will be processed accordingly.

For any concerns or queries regarding payments, shipping, returns, or refunds, please contact our Customer Support Team:

• Email: miekotheladieshub@gmail.com
• Phone/WhatsApp: +91 7012751218
• Address:

  MEIKO The Ladies Hub,
  Manalimmal Bus stand,
  Wandoor

• By shopping on Meiko – The Ladies Hub, you acknowledge that you have read and agreed to these Terms & Conditions.
• These terms may be updated periodically. Continued use of the website signifies acceptance of any revised terms.
• Any legal disputes will be subject to the jurisdiction of courts in Malappuram, Kerala, India.

At Meiko – The Ladies Hub, we value your trust and aim to provide an exceptional shopping experience. We appreciate your support and look forward to serving you with the latest fashion trends!